CUSTOMER SATISFACTION SURVEY

    1. Your Information:

     


     

    2. How satisfied were you with the Representative:

    a. Courtesy and Professionalism?
    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    b. Response time to your call or email message?
    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    c. Timeliness handling or completing your request?
    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    d. Clarity of information, instructions or assistance you received?
    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    e. Technical ability?
    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    f. Overall level of service and support you received?
    Exceeded my expectationsMet my expectationsBelow my expectations

     


     

    3. On a scale of 0 to 10, how likely would you be to recommend Sure-Lok to others?

    12345678910

     


     

    4. Please share any comments about the service you received or how we can improve our service:

    Thank you for taking the time to complete our survey

    Your feedback helps us to know what we are doing well and how we can improve to better serve our customers.

    If you would prefer to discuss your experiences or share your comments with the Customer Service Manager, please contact us using our standard contact form. Please include your phone number so we may get in touch with you directly.